1. About these terms
These terms are an agreement between you and AlphaTrade ("we", "us") about your use of alphatrade.co.ke, the trading app and the API (the "platform"). By creating an account you accept these terms and our risk disclosure. Please read both carefully.
2. Who can open an account
- You must be at least 18 years old and legally able to enter into this agreement.
- You may only open one account. It must be in your own name, with your own phone number.
- You are responsible for making sure that using the platform is legal where you live. Do not use it where it is not allowed.
3. Your account
- Accurate details (KYC). Your full name, country and phone number must be true and up to date. We may ask for identity documents at any time, including before a withdrawal, and may hold funds until you provide them.
- Security. Keep your password and API tokens private. You are responsible for activity on your account, including activity by bots and API tokens you create.
- Demo account. The demo account uses virtual money with no cash value. It cannot be withdrawn or transferred.
- Currency. Real-account balances are held in US dollars (USD).
4. Deposits & withdrawals
- M-Pesa only. Deposits are made by M-Pesa STK prompt, and withdrawals are paid by M-Pesa to the phone number registered on your account. We do not pay withdrawals to third-party numbers.
- Conversion. Deposits (KES) and withdrawals (USD → KES) are converted at the rates shown in your wallet when you make the request. We may change these rates, and the rate shown before you confirm is the one applied.
- Limits. The minimum deposit is KES 650 and the minimum withdrawal is $1. Maximums per transaction are shown in the wallet.
- Crediting. A deposit is credited only after M-Pesa confirms it. If a deposit fails or is cancelled, nothing is credited and nothing is charged.
- Withdrawals. The withdrawal amount is held from your balance when you request it. Larger withdrawals may need manual approval. If M-Pesa rejects a payment, the amount is returned to your balance. If the outcome is unclear, we check it with Safaricom before releasing or refunding it.
- Purpose. The platform is for trading, not for storing or transferring money. We may decline withdrawals of deposits that have not been used for trading, and may report suspicious activity to the authorities.
5. Contracts & settlement
- What you buy. Each contract is a prediction about the last digit of a market's price at the exit tick: Over/Under, Even/Odd or Matches/Differs, lasting 1–10 ticks.
- Price and payout. The stake is taken when you buy. The payout shown before you buy, which includes your stake, is paid if the contract wins. A losing contract pays nothing.
- Timing. A contract starts on the first tick after we accept it and settles on its exit tick. Contracts cannot be cancelled or sold early.
- Markets. Prices are synthetic: they are generated by our provably fair system, not taken from a real-world asset. You can verify how each digit was produced as described on the Fairness page in the app.
- Records. Our records of ticks, contracts and transactions decide the outcome of any dispute, unless they contain a clear error.
6. Bots & API
- Bots you create run on our servers and trade until they reach their limits, you stop them, or your account limits stop them. You are responsible for every trade they make.
- API tokens can trade and read your data, but cannot withdraw money or create other tokens. Revoke a token immediately if you think it has been exposed.
- We may rate-limit, pause or switch off bots or API access that harm the platform's stability.
7. Limits & responsible trading
- We may set maximum stakes, payouts and open positions, and may change them.
- You can set daily loss, stake and deposit limits and take a break, as described in the risk disclosure. Lower limits apply immediately. Higher limits apply after 24 hours. Breaks cannot be shortened.
- We may restrict an account if we believe trading is causing harm.
8. Prohibited conduct
You must not:
- open more than one account, or use someone else's account, phone number or M-Pesa line;
- give false information, or use the platform for fraud or money laundering, or with stolen funds;
- exploit errors, bugs or delays, or attempt to interfere with prices, results or our systems;
- collude with others or use automated tools to abuse promotions, limits or other users.
If you breach these rules, we may cancel the trades involved, keep funds as allowed by law, close your account and report the matter to the authorities.
9. Errors & outages
- If a contract is bought or settled at an obviously wrong price or payout because of a technical error, we may correct or cancel it and return the stake.
- If we cannot settle a contract (for example, the exit tick is missing), its stake is refunded.
- If money is credited to your account by mistake, it is not yours, and we may reverse it.
- We aim for continuous service but do not guarantee it. Maintenance, internet, M-Pesa or other outages may interrupt the platform.
10. Suspension & closure
- You may close your account at any time by contacting us. We will pay your available real balance to your registered M-Pesa number, minus any amounts you owe us.
- We may freeze or close an account for a breach of these terms, a legal or regulatory requirement, suspected fraud, or failure to complete identity checks. A frozen account cannot trade or deposit.
11. Liability
- Trading results are your responsibility. We do not give financial advice, and nothing on the platform is a recommendation to trade.
- To the extent permitted by law, we are not liable for indirect losses, lost profits, or losses caused by events outside our reasonable control (such as internet, power or M-Pesa failures).
- Nothing in these terms limits liability that cannot be limited by law.
12. Your information
We use your account details (name, username, phone, country) to run your account, process M-Pesa payments, meet legal obligations, and prevent fraud. We share them with Safaricom to process payments and with authorities when the law requires it. We keep transaction records for as long as the law requires.
13. Changes & governing law
- We may update these terms. Material changes will be announced on the platform before they take effect. Continuing to use the platform means you accept the updated terms.
- These terms are governed by the laws of Kenya, and the courts of Kenya have jurisdiction over any dispute.